Picture of a red Ducati 1998 916 Mono
THE DUC GARAGE

Website Policies & Disclaimer

Welcome to The Duc Garage website. By accessing or using our site, you agree to the following policies and disclaimer, designed to ensure a secure and positive experience for all users.

Privacy

The Duc Garage values your privacy. Any personal information collected, including contact details or transaction data, is used solely to provide our services, process orders, and improve the website experience. We do not share your information with third parties unless required to complete transactions or by law. For more information, please refer to our comprehensive Privacy Policy below.

Cookies and Data Collection

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and personalize content. By using our website, you consent to our use of cookies. You may manage your cookie preferences through your browser settings. Please note that some website features may not function properly without cookies.

Intellectual Property

All content on this website, including images, text, graphics, logos, and design elements, is the intellectual property of The Duc Garage unless otherwise stated. Unauthorized use, reproduction, or distribution of this content is prohibited without prior written permission.

User-Generated Content

If users post reviews, comments, or other content on our website, The Duc Garage reserves the right to edit or remove any material deemed inappropriate or offensive. By posting on our site, you grant us the right to use, reproduce, and distribute your content in connection with our business operations.

Third-Party Links

Our website may include links to third-party websites for additional information or convenience. The Duc Garage is not responsible for the content, privacy practices, or policies of these external sites. Visiting external links is at the user’s discretion and risk.

Website Disclaimer

The information provided on The Duc Garage website is for general informational purposes only. While we strive for accuracy, we make no warranties, expressed or implied, regarding the completeness or reliability of this information. Product specifications, availability, and pricing are subject to change without notice.

The Duc Garage is not liable for any damages or losses arising from the use of, or inability to use, this website or any content herein. This website is provided "as is," and we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.

Modification of Policies

The Duc Garage reserves the right to update these policies and disclaimer at any time. Changes will be posted on this page, and continued use of the site indicates acceptance of any modified terms.

For any questions regarding our policies, please contact us through our website. Thank you for visiting The Duc Garage!

Privacy Policy

At The Duc Garage, we respect and prioritize your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website. By accessing or using our site, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information to enhance your experience, provide services, and process transactions. Information we collect includes:

  • Personal Identification Information: Name, email address, phone number, and postal address, provided during account registration, checkout, or contact forms.
  • Payment Information: Payment details are securely processed by third-party payment providers and are not stored on our servers.
  • Browsing Data: Information about your visit, including IP address, browser type, device, and usage data collected via cookies and similar technologies.
  • Purchase History: Details of past orders and preferences, used to enhance service and personalize offers.

2. How We Use Your Information

The information we collect is used to:

  • Process Orders and Payments: Manage purchases, fulfill orders, provide order confirmations, and handle payments.
  • Improve User Experience: Analyze browsing behavior to improve website performance, features, and design.
  • Communicate: Send order updates, respond to inquiries, and share product or service information based on your preferences.
  • Marketing and Promotions: Send special offers, newsletters, and promotions. You may opt out of marketing communications at any time.

3. Sharing Your Information

The Duc Garage does not sell or rent your personal information to third parties. We may share information in the following cases:

  • Service Providers: We work with third-party service providers (e.g., payment processors, shipping companies) to facilitate our services. These providers are bound by confidentiality agreements and are authorized to use your information only for the service provided.
  • Legal Compliance: We may disclose information when required by law, legal process, or government request, or to protect our rights and the safety of others.
  • Business Transfers: If The Duc Garage undergoes a merger, acquisition, or sale, your information may be transferred as part of the business assets.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Purchase records and related data may be retained to comply with financial and legal obligations.

5. Security Measures

The Duc Garage implements industry-standard security measures to protect your personal information. However, please note that no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance website functionality, personalize content, and analyze usage. These cookies may collect data on your browsing activity and preferences. You may disable cookies through your browser settings; however, certain features of our site may not function properly without them.

7. Your Rights and Choices

You have the right to:

  • Access and Update: Request access to your personal information and make updates if necessary.
  • Delete: Request deletion of certain personal information, subject to legal retention obligations.
  • Withdraw Consent: Opt out of marketing communications and withdraw consent for specific data processing activities.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies when visiting their sites.

9. Children's Privacy

The Duc Garage website is not intended for use by children under 13. We do not knowingly collect personal information from children. If we become aware of any such data, we will promptly delete it.

10. Changes to This Privacy Policy

The Duc Garage reserves the right to modify this Privacy Policy at any time. We will post the updated policy on our website, and changes will take effect immediately. We encourage you to review this page periodically for the latest information.

11. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

The Duc Garage
Brian Taylor - owner

Email: brian@theducgarage.com
Address: P.O. Box 277 New Denver, BC V0G-1SO

By using our website, you acknowledge and accept this Privacy Policy. Thank you for trusting The Duc Garage with your privacy.